Customer Feedback

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About his experience of working with PMP, London Plastic Surgeon Dr Riccardo Frati comments:

“I have had a Medical Indemnity Insurance policy with PMP now for 4 years. I initially decided to approach the company because I had received some great reviews from colleagues and it was comforting to discover the high level of experience and skill among the PMP team. Plus, I thought the fees were very reasonable when compared to other policies available, without compromising on the level of cover or quality of service.

“From the very beginning, the team at PMP were outstanding and more than willing to provide any information or advice I have needed. It was particularly useful that one of the experts came out to meet me in person to discuss their policies and suggest which might be most suitable for me. We were able to arrange the appointment around my schedule and it demonstrated the more personal service PMP offers.

“They explained the details of the insurance packages available very clearly and thoroughly and I was confident that I understood the boundaries and benefits of the policy I chose.

“Since then, I have had no issues at all. Any new concerns or queries have been responded to and resolved quickly, efficiently and effectively, and my trust in PMP has continued to grow as a result. I would certainly recommend PMP to other healthcare professionals looking for high quality, honest and cost-effective indemnity cover with excellent customer service.”

Dr Riccardo Frati

 

Neil Bradbury

‘Service is second-to-none’

“I have had cover with Premium Medical Protection (PMP) for about 5 years now. My main reason for joining is that PMP offers a service that stratifies risk.”

Dr Neil Bradbury is a knee specialist and consultant orthopaedic surgeon, as well an Associate Medical Director of CircleHealth.

“What’s more, if one is a high quality surgeon, the premiums reflect this,” he continues. “I pay approximately one third of what I have been quoted from other providers because a claim has never been made against me.

“The policy has always seemed comprehensive and it is very reassuring to have, although as mentioned I’ve never had to test it and I don’t intend to!

“The service from PMP is second to none and superior to the other providers in my experience. The support is excellent and response from the team is prompt.

“I have recommended PMP to every surgeon I have met. As a result perhaps 30 individuals have joined!”

Dr Neil Bradbury