Privacy Notice (also known as “Fair Processing Notice”)

Data Controller:            PREMIUM MEDICAL PROTECTION LIMITED

 25 Athena Court, Athena Drive, CV34 6RT

Contact for queries:     Rachel Stanley

How we will use the information you give us.

We will only use your information on the basis that it is necessary to administer your insurance contract or help you make a claim. Where we need to pass information to other firms, it will only be for that purpose. These firms will be Insurers, other insurance brokers and firms handling claims. It includes finance providers and firms that process or administer our records.

When we contact you, it will either be for the above reason, or because we have a legitimate interest in marketing related products. For any other marketing it will only be with your consent and you will be able to withdraw your consent or unsubscribe easily at any time.

Your information may be passed to USA under the Privacy Shield arrangement, but only for the above purposes. The law is different but a similar level of protection applies.

If we need to obtain information which is by nature sensitive, we will only do so on the basis that it is in the public interest – for example to fight crime, prevent fraud or to make sure insurance is available.

As an Appointed Representative of Harley Street Insurance Group Limited, all information we process is available to that firm, but only for the above purposes.

What type of personal information do we need?

• We need personal details which will include details of your insurance, claims, employment, experience, business or education.
• We will only collect what is necessary and will only keep it for as long as we are required to do in line with our data retention policy. You can ask us for a copy.

What other types of information do we need?

• Under certain circumstances we may also need to obtain information about Health.
• We might also need details of criminal convictions.
• We will only collect what is necessary and protect it with appropriate security measures.

How do we obtain your information?

• We may gather it from information you submit to a website, by telephone, face to face or by email.
• We may receive it from insurers, other insurance brokers, and firms handling claims. It includes finance providers and firms that process or store our records.
• If you obtain an online quotation from us, you will be subject to an automated decision based on the underwriting criteria set by insurers.

What are my legal rights?

• You have the right to complain to the Information Commissioner at ico.org.uk, Tel 0303 123 11132.
• You can obtain a copy of your personal information from us without charge by contacting us at the address above. This may include the right to transfer information to other providers.
• You have the right to ask us to correct information.
• You have the right to ask us to delete your information or stop using it, unless it is necessary for us to retain it for insurance or financial purposes as set out in our document retention policy.
• You may have the right to object if decisions about you are made solely by a computer.

 

This Privacy Notice was last updated on 01/05/18